Finding the right prosthetic solution should be simple, but getting the support you need should be even easier.
At Ethnocare, our mission has always been to improve comfort, confidence, and mobility for people with limb loss. But we know that finding the right prosthetic product is only part of the journey.
From choosing the correct size to understanding how a product works, exploring reimbursement options, or figuring out where to purchase it, getting the right information isn't always easy.
That's why we're excited to introduce Ethnocare Support, our brand-new online platform designed to make accessing product information, guidance, and assistance easier than ever!
Whether you're a prosthetic user, caregiver, or clinician, everything you need is now just a few clicks away.
1. Get the Assistance You Need
Have a question about your Ethnocare products? Need help understanding how they work?
We've got you covered!
Our new Assistance section is designed to help users find guidance and information about Ethnocare's prosthetic solutions.
Whether you're discovering Overlay or Underlay for the first time or already using our products, this section provides a starting point for finding the support you need.
2. Find Your Perfect Fit With Our Sizing Tool
Choosing the right size is essential to getting the best possible experience with your prosthetic products.
That's why we've integrated dedicated Sizing resources into Ethnocare Support!
These tools and resources help guide users through the sizing process and make it easier to identify the appropriate product size.
Whether you're exploring Overlay or Underlay, our goal is to simplify product selection and help you feel more confident about your choice. No matter your amputation type, your units of measurements, your type of suspension, you'll find what you need in no time.
3. Your Questions, Answered: Explore Our FAQ
We know that prosthetic users often have questions, and finding clear answers shouldn't be complicated.
That's why we've brought together helpful information in a dedicated Frequently Asked Questions (FAQ) section.
Here, you can find answers to common questions about Ethnocare products, including:
How can I get an Ethnocare product?
Learn more about how to access Overlay and Underlay, including purchasing options and how to obtain products through prosthetic clinics and distribution partners.
Are Ethnocare products covered by insurance?
Explore reimbursement-related information to better understand potential coverage options and how to approach the reimbursement process.
What should I know about Ethnocare products?
Find information addressing common product questions and concerns to help you better understand our solutions.
Instead of searching across multiple websites or contacting different sources, you can now find answers to many of your most common questions in one place.
Designed for Both Prosthetic Users and Clinicians
Ethnocare Support isn't just for people using our products. It's also a valuable resource for the prosthetists and clinicians supporting them.
For prosthetic users:
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Access product assistance and guidance.
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Find resources to help select the right size.
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Learn how to obtain Overlay and Underlay.
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Explore reimbursement information and common questions.
For clinicians:
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Access helpful product information.
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Guide patients toward sizing resources.
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Share answers to frequently asked questions.
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Direct patients to a centralized support platform.
By bringing these resources together, we aim to make communication easier and help more people discover solutions that fit their needs.
A Step Toward Better Prosthetic Care
At Ethnocare, innovation goes beyond developing new products.
With Overlay, we've introduced an inflatable solution designed to help manage changes in prosthetic socket fit throughout the day.
With Underlay, we've developed a breathable solution designed to help manage heat and moisture beneath a prosthetic liner.
Now, with Ethnocare Support, we're extending that innovation to the way people access product information and guidance.
Because better prosthetic care isn't just about technology. It's also about making support simple, accessible, and convenient.
Everything You Need, All in One Place!
Whether you're looking for product assistance, trying to find the right size, exploring reimbursement options, or wondering how to get started with Ethnocare products, our new support platform is here to help.
No more searching through multiple resources. Just helpful information, accessible whenever you need it.
Explore Ethnocare Support Today
Get in touch with us directly:
Email: Clinics@ethnocare.ca
Phone: +1 (418) 934-5669
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