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How to Buy the Ethnocare Underlay

How to Buy the Ethnocare Underlay

How to Buy the Ethnocare Underlay

The Ethnocare Underlay is worn directly on the residual limb beneath a prosthetic liner. It is designed to help manage the heat, moisture, sweat, and odor that can build up inside a prosthetic socket.

Ordering the right Underlay is simple, but selecting the correct version and size is important for obtaining a comfortable, wrinkle-free fit.

This guide walks you through the complete process.

Step 1: Confirm that the Underlay is right for your prosthetic setup

The current Ethnocare Underlay is designed for people with a below-the-knee amputation.

It is compatible with most prosthetic liners and can be used with several common suspension systems, including pin-lock systems, suspension sleeves, and passive or active vacuum systems.

Ethnocare does not currently offer a transfemoral Underlay for above-the-knee amputees.

Step 2: Visit the Underlay product page

The main Underlay page provides information about:

  • Product features
  • Open and Closed configurations
  • Suspension compatibility
  • Instructions for use
  • Sizing
  • Clinical documents

From this page, you can select the configuration that best matches your needs and continue to the corresponding transactional page. 

Step 3: Choose between the Open and Closed Underlay

The Underlay is available in two configurations.

Underlay Open

The Open version leaves the distal end of the residual limb uncovered. This maintains direct contact between the skin and the bottom of the prosthetic liner.

The Open Underlay can be a good option for users whose suspension system depends on distal skin-to-liner contact.

Underlay Closed

The Closed version covers the complete residual limb.

It may be better suited to users with a more bulbous limb shape or those who prefer additional coverage at the distal end.

Your prosthetist can help you determine which version is most appropriate for your limb and suspension system.

Step 4: Use the Ethnocare Size Finder

A properly fitted Underlay should sit snugly against the residual limb without feeling excessively tight. It should not be loose, folded, or wrinkled.

To determine your size:

  1. Visit the Underlay product page.
  2. Select Find My Size.
  3. Follow the instructions provided by the online Size Finder.
  4. Enter the requested residual-limb and liner measurements.
  5. Review the recommended Underlay size.

The online tool is available directly from the Open and Closed Underlay product pages.

When taking your measurements, use a flexible measuring tape and measure directly against the limb. Do not estimate based only on your liner size.


Shop the Closed Underlay

Step 5: Select your version, size, and quantity

Once you reach the product page:

  1. Select Open or Closed.
  2. Choose the size recommended by the Size Finder.
  3. Select the desired quantity.
  4. Add the Underlay to your cart.
  5. Review your selection before checking out.

The current listed price is $40 USD per Underlay. Pricing and currency may vary depending on the selected country or local distributor.

Step 6: Save when purchasing six or more

Customers who add six or more Underlays to their online cart currently receive:

  • 25% off
  • Free shipping

This option can be useful for users who want several Underlays available between washes or clinics ordering for multiple patients. 

Shop the Underlay

Step 7: Complete your order

Enter your shipping and payment information during checkout.

Ethnocare supports international customers and works with distributors in multiple countries. If your country is unavailable during checkout or you cannot find a distributor in your region, contact Ethnocare at clinics@ethnocare.ca for assistance. 

Need help selecting your Underlay?

Choosing the right version and size is essential.

You can contact the Ethnocare team for sizing and ordering support at:

clinics@ethnocare.ca

Frequently asked questions

Can I use the Underlay if I have a pin-lock system?

Yes. The Underlay is compatible with pin-lock systems. The Open version may be particularly relevant when maintaining distal skin-to-liner contact is important. 

Can I order the Underlay direct, or do I need to see a prosthetist?

We strongly recommend consulting a prosthetist first for a full evaluation, to determine candidacy for the Underlay, which can typically be billed through most insurances. They will also ensure correct sizing, product selection and compatibility with the other components and consumables worn. However, in some countries and certain situations this may not be possible, which we recognize and therefore also offer a direct sale option.

How many should I purchase?

The number depends on your routine and how frequently you plan to wash them. The current online promotion provides 25% off and free shipping when six or more are added to the cart.

Find the right Underlay today

Use the Ethnocare Size Finder, select the version that matches your prosthetic setup, and order directly through the Underlay product page.

Find My Underlay Size